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The Four Stages of Operational Excellence: Issues and Answers

Managing an energy facility is complex and challenging.  Plant managers throughout the world face similar challenges.  Many of these assets are aging and regulations are becoming more demanding.  Yet pressure continues to increase production and reduce downtime.

The last new refinery in the U.S. was built in 1976.  Seventy-five percent of nuclear plants in Europe are in the last half of their operating lifespan.  The average age of workers in this industry is 50 years old.  These people have “tribal knowledge,” but many of them are retirement age.

The keys to effective management are having the right information at the right time, and a clear process to manage change.  When information is missing, mistakes are made.  A clear process makes operations more efficient and pinpoints causes for difficulties.  With information being lost, a plant becomes vulnerable.  This is a particular concern in an age of terrorist attacks and other security threats.  The key information must be captured in document form.  But care must be taken in how that information is shared.  Too little security exposes the plant to unknown threats, but too much makes it difficult to keep operations moving forward.

And there are regulatory concerns.  With agencies of all sorts monitoring plant activities, it’s critical to be able to produce the needed documents quickly.  But they may be scattered in different locations or simply be difficult to find.  This can be expensive in terms of penalties and can result in lawsuits if accidents were to occur.

There are four stages to gaining and maintaining operational excellence.  EMC Documentum Asset Operations can help plant managers move through each of these stages:

·       Get your content under control

o   Industry standard document metadata

o   Compatibility with all file types

o   Unified repository

o   Tools to migrate from completed projects and legacy systems

·       Ensure optimal access to content

o   Advanced search

o   Security systems

o   Version control

o   Mobile access options

·       Manage change with a structured approach

o   Built-in processes for reviews and approvals

o   Easily tracked audits

o   Support for transmittals

o   Automatic distribution

·       Coordinate information from other business applications

o   Integration with existing systems

o   Compatible with standard authoring tools

o   Expertise in developing solutions

For more information, download this white paper, Four Stages of Operational Excellence http://www.pennenergy.com/whitepapers/pennenergy-white-papers/2015/04/learn-the-four-stages-to-operational-excellence.html