The scam claims that President Barack Obama is providing credits or applying payments to utility bills
Customers will tour the facility and experience the complete Bently Nevada product portfolio installed in a real-world industrial environment to simulate the most demanding applications across the oil, gas and power generation industries
In addition, information about potential or emerging problems is also being reported, enabling Oncor to take action before customers are even affected
Oracle Utilities Customer Care and Billing manages 15 Palyja cash points, 13 bank payment centers and 224 online banking pay points
The software allows consumers to accurately and intelligently monitor the electricity consumption of discrete devices on their premise
The initiative is a joint effort among utilities, technology companies and the federal government to help customers save energy and money, and to spur the development of new energy usage applications and tools
The new look structure will include a greater number of advisors on call at key times, an improved staff training function to increase first-time call resolution and the creation of a dedicated online team to respond to customers using email or Twitter
The award recognized all three PHI utility companies: Atlantic City Electric, Delmarva Power and Pepco. Irene inflicted widespread damage to PHI's electric system, causing nearly a half-million customers to lose power in the utilities' service territories
The utility is working with Oracle Consulting on the implementation and upgrade
Many customers have been less enthusiastic about smart meters than the utilities originally anticipated, and in fact smart meters have been the subject of consumer opposition in some service territories
North American Power's service offers residents and small businesses access to renewable energy that gives back to charity and delivers the power to earn each time a customer flips the switch through the company's customer referral model
eCIS+ shifts the burden from the user to the system with streamlined, guided processes for the highest volume call types, along with robust safeguards for accurate data input on every call
Peterborough Distribution Inc. and Ottawa-based Energate Inc. are rolling out a new program that uses existing Internet connections and a smart thermostat display
Only 38 percent of utilities are integrating social media into their overall customer experience plan
This deployment is part of the Emergency Electricity and Water Rehabilitation Project, which was launched in 2008 by the World Bank
For many years, ODEC has made available to its member cooperatives Apogee's comprehensive HomeEnergySuite, special purpose calculators and commercial libraries as online resources for their members
The Trimble Fieldport software is an interactive geographic information system (GIS) map-based mobile work management solution for utility field workers
Filling this new position beginning mid-March will be Phil Bussey, currently the president and CEO of the Seattle Metropolitan Chamber of Commerce
The agreement will enable E.ON IT to leverage within E.ON the full portfolio of Convergys solutions, driving enhanced customer experiences
PayGo's technology embeds logic in the communications modules, the smart meter, or the system servers that can alert both the customer and the utility of the need to add credit to a customer's account for continued electric service
