Handheld computer: Rugged computers for demanding field service applications

handheld computer GammaTech

Handheld computer: GammaTech provides the field service industry with one of the best lines of rugged computers – the DURABOOK. DURABOOK has long been a trusted name, resource, and partner within the industry. Its well-known reliability and ruggedness make it the ideal choice for field service applications. Further setting DURABOOK apart from its competitors is its ability to provide more advanced configurations and offer a more complete solution through its famed customization program.

"DURABOOK rugged computers come survival tested to withstand the daily doses of drops, bumps, moisture, dust and other aspects of working in the field," stated Tom Wang, GammaTech president. "They easily handle those bumpy rides over tortuous roads and paths that pass as roads. They work effortlessly in challenging harsh environments. They don't sweat the heat or turn numb in the bitter cold. They are an indispensable necessity for any field services job that requires working in inhospitable environments."

Wang specifically mentioned three DURABOOK models that are ideal for the field services industry: the rugged R11 tablet, and the rugged SA14 and S15AB notebooks. Each, he said, offers the functionality, durability, capability, and mobility necessary for field service workers to do their jobs.

Functionality
The R11 features a dual RFID option that provides a wider user scenario as well as more productivity and flexibility. A special reader board offers a feature set that supports both low and high frequency technologies simultaneously. Its native CCID (Circuit Card Interface Device) implementation supports Windows®, LINUX®, and Mac® operating systems, eliminating the need to install special drivers.

The R11 also has the ability to support 1D/2D barcode scanning with higher resolution and reading ability, immensely increasing productivity. It has a class-leading motion tolerance of 400 in/s that delivers a distinct performance advantage, resulting in snappier scans and less hassle. Its highly visible and safe LED-based aimer is ideal for customer-facing applications.

Backlit keyboards and sunlight-readable displays, found on R11 and SA14, are especially welcomed by field services workers operating in bright sunlight or under glaring-lighting indoors.

Durability
All three models meet MIL-STD-810G rating, which assures shock, drop and vibration protection, as well as the ability to withstand use in a wide range of temperatures. They also have various IP ratings to ensure there is no water and dust intrusion. The R11 also carries an ANSI ISA Standard 12.12.01 certification, meaning it is fit for use in hazardous locations. In other words, they all come survival tested and ready for action.

Capability
The advanced Intel CPU included in SA14 ensures top-notch field performance by providing 10% more CPU performance and a huge 22% increase in memory performance as well as 1.5 hours longer battery life. It also includes Intel® HD Graphics 520 that features ultra-low-voltage power consumption, a significant improvement compared to Intel HD 4000. The unit's Advanced DDR4 represents more efficiency and more speed than DDR3, using up to 20% less power while being twice as fast.

Mobility
Mobility is a key ingredient in a rugged computer. After all, if the unit cannot be easily taken to the worksite and be able to function as a computer in an office setting does, it isn't much good. The SA14 offers the latest Wi-Fi/Bluetooth chip and dedicated GPS software, and support LTE high-speed wireless communications to provide real-time information exchange between the worker in the field and other locations. Both R11 and SA14 also offer vehicle and dock options that support RF pass through for seamless work as it happens.

Weight is also a prime consideration when selecting rugged computers for field services endeavors. Both the R11 and S15AB are the lightest models in their respective categories: R11 is just 2.7 pounds, and the S15AB is only 5.7 pounds, despite having a large 15.6" display.

Availability
GammaTech's DURABOOK rugged computers for the field services industry are available through authorized resellers nationwide and at www.GammaTechUSA.com. All three models are covered by the DURABOOK Peace of Mind (POM) three-year warranty. As with all GammaTech products, these also may be customized to customer specifications.

About GammaTech Computer Corporation
GammaTech Computer Corporation is a leader in the design, manufacture and sales of cost-effective, high-performance mobile computing solutions throughout North America. Its award-winning line of rugged and hardened notebook and tablet computers are designed and built-to-order to increase mobile productivity for business, government, healthcare, fire, public safety and a host of other entities. GammaTech offers a complete portfolio of products that delivers power and performance needed in the most demanding work environments, resulting in increased productivity and accelerated return on investment. GammaTech is headquartered in Fremont, California, which provides the final assembly, inventory, service and technical support.

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