Utility vehicles: TMW Systems has announced the integration of its TMWSuite® transportation management software with the Omnitracs® Driver Workflow 2.0 telematics solution. Users of the integrated solutions can now provide a highly robust and interactive driver experience while receiving more accurate, timely information for streamlined back-office operations and improved customer service.
Available to carriers using TMWSuite software in conjunction with the latest version (16.20) of the TotalMail® application, Omnitracs Workflow 2.0 simplifies driver tasks by eliminating the need to toggle between multiple screens to complete common processes. The solution also provides automated arrival and departure notifications, forms processing and dispatch software integration, ensuring faster delivery of accurate information to the back office and customer. Customized circle-of-service forms streamline a variety of route-, customer- and/or fleet-specific tasks, further enhancing driver satisfaction and improving operational efficiency.
“The integration of TMWSuite and Workflow 2.0 provides a seamless experience for both the driver and dispatch personnel,” said David Wangler, president of TMW Systems. “We now provide a much more enriched user experience that saves time, reduces accuracy issues and contributes to increased customer satisfaction.”
Omnitracs, LLC is a global pioneer of fleet management, routing, and predictive analytics solutions for private and for-hire fleets. Omnitracs’ nearly 1,000 employees deliver software-as-a-service-based solutions to help more than 50,000 private and for-hire fleet customers manage nearly 1,500,000 mobile assets in more than 70 countries. The company pioneered the use of commercial vehicle telematics over 25 years ago and serves today as a powerhouse of innovative, intuitive technologies. Omnitracs transforms the transportation industry through technology and insight, featuring best-in-class solutions for compliance, safety and security, productivity, telematics and tracking, transportation management (TMS), planning and delivery, data and analytics, and professional services.
About TMW Systems
TMW is a leading transportation software provider to commercial and private fleets, brokerage and 3PL organizations. Founded in 1983, TMW has focused on providing enterprise software to the transportation industry, including asset-based and non-asset-based operations as well as heavy-duty vehicle service centers. With offices in Cleveland, Dallas, Indianapolis, Nashville, Oklahoma City, Raleigh, and Vancouver, the company serves over 2,000 customers, including many of the largest, most sophisticated and complex transportation service companies in North America. TMW is a Trimble Company (NASDAQ: TRMB) and part of the international Transportation and Logistics Division.