Utility tools: Mobile Feld Service Management

utility tools ClickSoftware Technologies

Utility equipment: ClickSoftware Technologies Ltd. has announced Service Networks for Contractors, a new mobile field service management solution that synchronizes the scheduling, dispatch and work completion between businesses and their contractors. Enterprises can manage their network of contractors to adhere to service level agreements and have better visibility and control of the service delivery process. Contractors simultaneously maintain their autonomy in running their businesses. Customers benefit from harmonious service delivery with minimal discontinuities.

With this management solution, contractors are better equipped to plan and execute the delivery of service, enabling them to book and complete more jobs. The operations enable contractors to collect payment faster because of the ability to provide proof of service in real-time at the time of job completion. The solution shortens invoicing and payment cycles to increase reimbursement rates and help drive revenues. Consumers receive immediate benefits, including access to timely and accurate information, including contractor location, estimated arrival time and job status. By creating a transparent process, regardless of whether the service is performed by internal employees or third party technicians, the consumer experience improves.

For more information about ClickSoftware Technologies or other products, click here to go to Utility Products’ Buyers Guide.
 

Did You Like this Article? Get All the Energy Industry News Delivered to Your Inbox

Subscribe to an email newsletter today at no cost and receive the latest news and information.

 Subscribe Now

Whitepapers

Maximizing Operational Excellence

In a recent survey conducted by PennEnergy Research, 70% of surveyed energy industry professional...

Leveraging the Power of Information in the Energy Industry

Information Governance is about more than compliance. It’s about using your information to drive ...

Reduce Engineering Project Complexity

Engineering document management presents unique and complex challenges. A solution based in Enter...

Revolutionizing Asset Management in the Electric Power Industry

With the arrival of the Industrial Internet of Things, data is growing and becoming more accessib...