Oncor works to restore power following severe weather in North Texas

Source: Oncor

Oncor continues to work around the clock to restore power following the series of severe storms that swept North Texas Sunday night into Monday morning. As of 7 p.m. Tuesday, less than 8,000 homes and businesses remained without power. 

The southern portion of the Dallas-Fort Worth area experienced the worst of the storms, including four tornadoes and winds up to 80 miles per hour, per the National Weather Service. The extensive damage included downed power lines, distribution poles and even two steel transmission towers that were knocked down. Oncor crews, contractors and crews sent by Oncor’s mutual assistance partners in Houston and Oklahoma are working night and day in 16-hour shifts with just 8 hours off before starting again.

“We’re very proud of the work they’ve done and thankful that our customers will be restored soon,” Oncor Vice President of Distribution Operations Keith Hull said. “We know it’s been a hard couple of days for all of them, especially for our customers who have been in the dark the longest. We appreciate their patience as we work this storm and ask for their continued patience as our crews work to complete the remaining outages.” 

To help the restoration process, Oncor now asks that customers turn on their front door or front porch lights. This will help troubleshooters driving through affected areas know which locations are still without power. Even if you do not yet have power, turn on the switch for your light, so that if the power comes on when you are away or sleeping, our crews can see that power has been restored. 

Customers who are still without power should call 888.313.4747 to report their outage. If you are concerned with your health or comfort without power, please go to a friend or family member’s home or a public place to wait until power is restored. Again, thank you for your patience. 

By the Numbers: Storm Stats 

2 steel transmission towers knocked down by the storm
4 tornadoes confirmed by the National Weather Service (NWS)
15 homes destroyed by major damage, per the Red Cross
80 miles-per-hour straight-line winds in Waxahachie, reported by the NWS
110 distribution poles already replaced or will be replaced by Oncor due to storm damage
203 homes with damage, per the Red Cross
1,858 Oncor employees, contractors, support personnel and mutual assistance crew members working the storm restoration
9,000 calls per hour received to Oncor’s hotline during the peak of the storm
22,000 lightning strikes during the course of the storm
92,000 power outages reported by Oncor at 7 a.m. Monday 

Oncor Electric Delivery Company LLC (“Oncor”) is a regulated electric distribution and transmission business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor operates the largest distribution and transmission system in Texas, delivering power to approximately 3 million homes and businesses and operating approximately 117,000 miles of transmission and distribution lines in Texas.



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