At the 2011 AGA/EEI Customer Service Conference & Exposition in Kansas City, Acceller, Inc., introduced unique revenue opportunities for utility companies. By taking advantage of Acceller's digital shopping platform, utilities can now take a share in the revenue of other move services, like cable TV, high speed Internet and home phone.
At their exhibit, Acceller unveiled their upgraded solution for multi-channel digital sales optimized to deliver incremental revenue and customer service for utilities. Their comparison platform allows utilities to offer their customers the ability to quickly and easily order digital services like high speed Internet, HDTV and satellite video, on a flexible, easy-to-integrate platform. In return, the utility can capture incremental revenue and improve the customer's moving experience.
Since power companies are usually called first 60-70 percent of the time by moving consumers, they can walk customers easily through the next step (cable, phone, Internet, etc.). This free benefit doesn't just allow customers to find the best service, but it also simplifies the customer's move by eliminating the need to make additional calls to the phone, cable and satellite companies – with the power companies increasing revenue as the initial point of contact.
"Everyone wins with this service," said Brian Thomas, Executive Vice President of Acceller. "The customer saves money, time and aggravation by making only one call to connect everything at the best prices. The power companies add revenue from an area formerly out of their grasp, by taking advantage of being the first contact. And digital service companies win by being there when the customer is ready to select their home service package.” Acceller has a detailed explanation on their website of how utility companies can take advantage.
Acceller will also present their unique solution at the CSWeek conference in Orlando, FL from May 23-26.
Acceller is a leading aggregator of Internet, television, phone, and other digital services to consumers. Acceller's innovative comparison shopping platform enables customers to easily shop for digital services, compare offers, and place orders directly to leading providers; including Comcast, AT&T, Cox Communications, Verizon, Dish Network, and Charter Communications.
Acceller unveils new revenue possibilities for utility companies