Source: Utility Service Partners
Utility Service Partners (USP) was awarded a master agreement with the North Central Texas Council of Governments (NCTCOG) to assist cities in providing their residents with protection against the high cost of broken or leaking utility lines. Cities can access the NLC Service Line Warranty Program through an interlocal agreement.
Mike Eastland, NCTCOG's Executive Director, added, "In response to local entities' interest in this type of program, we are pleased to introduce a new Shared Services program that allows cities to provide their residents optional protection against utility line repair costs. NCTCOG's Shared Services programs are programs of choice; they are designed for flexibility so they can be made available to a wide variety of entities and meet each entity's specific needs. Participation by each city is strictly voluntary."
After a review of four leading utility line warranty providers, USP was unanimously selected by a NCTCOG review committee comprised of five NCTCOG member cities representing various populations within the North Central Texas region. "We were up against some pretty stiff competition so this was very rewarding for our company to have been unanimously selected by this independent panel," stated Phil Riley, USP's President and CEO.
"We believe that the NLC Service Line Warranty Program provides a unique service to cities and their residents, combining an efficient solution for homeowners while providing a source of additional income for cities. USP has a strong, proven track record of customer satisfaction and we are delighted to be working with them," added Donald J. Borut, Executive Director of the National League of Cities.
This fall, USP teamed up with the National League of Cities to create the NLC Service Line Warranty Program. The NLC Service Line Warranty Program provides affordable utility service line warranties to homeowners covering expensive repairs to external water and sewer lines on homeowners' property. The program offers 24 hour/ 7 day a week utility service line protection.