Ensco ranks first in customer satisfaction survey

Offshore staff

LONDON – For the fifth consecutive year, Ensco plc has earned first place for total customer satisfaction in the Oilfield Products & Services Customer Satisfaction Survey, which was conducted by EnergyPoint Research.

Ensco led all offshore drilling contractors in the survey by receiving top honors in 10 of 16 categories including total customer satisfaction; health, safety and environment; technology; deepwater drilling; harsh climate applications; shelf wells; horizontal and directional wells; and special applications. The company also rated first in the North Sea, Latin America, and Mexico.

CEO and President Carl Trowell said: “Success for customers is a core value of our company and we remain committed to delivering the highest levels of safety and operational excellence.

“Our ongoing pursuit of world-class operating systems is aimed at being number one in service quality and delivering an incident-free workplace. Therefore, we are gratified to be recognized as the best offshore driller in terms of total customer satisfaction. Our top scores across a breadth of categories also reflect the excellent uptime performance and drilling efficiencies that our offshore crews and onshore personnel provide to customers.”


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