Arcos LLC has acquired SAMsix, a utility mobile software company. The acquisition combines Arcos’ abilities to quickly activate and manage personnel and equipment with SAMsix’s mobile damage assessment and crew location services.
The purchase fulfills Arcos customer demand for automated mobile damage and location services as part of the Arcos platform and strategically supports Arcos’ mission to help utilities improve operational efficiency, restoration time and service reliability for their customers.
The Arcos enterprise solution enables utilities to automate call out, manage crews for daily work and mobilize emergency response personnel during a large outage or catastrophic event.
The SAMsix products help utilities quickly document damage to infrastructure in hours versus days. The SAMsix solution also supports routine field inspections in addition to providing crew location services that enable comprehensive situational awareness during an emergency.
As utilities use SAMsix to determine repairs and material needs, managers can quickly estimate whether they require mutual assistance and contractor crews to complete the work, getting the power on sooner at less cost to the utility. SAMsix crew tracking also monitors the movement of crews into or across a utility’s service territory, while Arcos Crew Manager allows storm and incident commanders to manage today’s available crews and support resources along with planning tomorrow’s work based on the anticipated arrival time of crews at staging sites.
Arcos will integrate the SAMsix products into the Arcos platform. SAMsix customers will continue to be serviced by the same team members and have the same high-quality SAMsix products and service and have the option to access the Arcos product suite. The combined company will maintain SAMsix’s New Paltz, NY office and all employees.