Horizon Utilities said that with Intergraph's solutions, the utility will be better positioned to respond to outages, maintain service levels and manage its workforce.
Intergraph's InService solution is flexible enough to manage a range of job types. With its configurable system, InService redefines field service with a single application environment for operators to geospatially handle outage management, trouble analysis and switching operations. It also supports mobile workforce management features, such as dispatch and mobile computing solutions for a wide variety of work, eliminating the need for multiple systems and access points.
Providing both engineering and operational support functions combined with decision support functions, G/Technology provides an environment that reduces the cost of designing, operating and maintaining the assets that deliver utility and communications services to customers.
Horizon Utilities Corp. is one of the largest municipally owned electricity distribution companies in Ontario. The company provides electricity and related utility services to 239,000 residential, commercial and industrial customers in Hamilton and St. Catharines.