FirstEnergy fights new round of outages in Pennsylvania

Akron, Ohio, July 27, 2012 — FirstEnergy utilities have restored service to more than 262,000 of the 327,000 customers in Pennsylvania, West Virginia, Ohio and New Jersey who lost power following widespread, severe storms that hit the region July 26.

Company linemen, hazard responders, forestry workers, call center representatives, management and support personnel currently are working around the clock to restore service to affected customers. In addition, electrical contractors from Michigan, Indiana, Virginia and New York also are being brought in to assist with the restoration effort.

The hardest-hit areas are in western and central Pennsylvania served by FirstEnergy's West Penn Power and Pennsylvania Electric Co. (Penelec) utilities. Winds in excess of 60 mph blew down trees and branches, damaging electrical equipment in hundreds of locations. As part of the restoration effort, helicopters are being used to inspect electric lines and assess the damage.

As of July 27, estimated customer outage restoration times are as follows:

Penelec: About 35,000 customers remain without power. The majority will be restored July 28 into July 29.

West Penn Power: About 23,000 customers remain without power. The majority will be restored by July 28, with the remainder completed July 29.

Mon Power: About 4,800 customers remain without power. The majority will be restored by July 27.

Penn Power: About 1,300 customers remain without power. The majority will be restored by July 27.

JCP&L: About 900 customers remain without power. All customers will be restored by July 27.

Met-Ed: Less than 500 customers remain without power. Restoration should be completed late July 27 into early July 28.

Ohio Edison: Less than 500 customers without power. Restoration is expected by July 27.

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