Akron, Ohio, July 2, 2012 — FirstEnergy utilities have restored service to more than 350,000 of the 566,000 customers in West Virginia, Maryland, western Pennsylvania and central Ohio that were affected by the storm that hit the region July 1.
In West Virginia, helicopters are being used to assist in the restoration of 67 transmission lines 69-kV and above that were damaged as a result of the storm. As repairs are made to the damaged portions of the transmission system in West Virginia, the company expects thousands of additional customers to be back in service over the next several days.
More than 5,100 line workers, hazard responders, forestry workers, call center representatives, management and support personnel are currently working around the clock to restore service to affected customers.
The workforce includes about 4,000 from all 10 FirstEnergy utilities and support groups, and 1,100 from contractors and other utility companies. Additional resources are expected as they become available.
As of noon July 2, estimated customer outage restoration times are as follows:
Mon Power: West Virginia was the hardest-hit area. About 159,000 customers remain without power. The company estimates that the majority of affected customers in the Morgantown area will be restored around midnight Tuesday. Estimated restoration times for other locations will be later this week.
Potomac Edison: About 10,000 customers in Maryland and 28,000 in West Virginia remain without power. Due to the severity of the damage, the remaining customers in West Virginia will be restored later this week. The majority of the remaining Maryland customers will be restored by late July 3 and July 4. However, some small pockets and individual customers in the hardest-hit areas in Allegany County will be restored by Thursday.
Ohio Edison: About 8,000 customers remain without power. Affected customers in the Marion area will be restored by the evening of July 2 , with customers in the hardest-hit area of Springfield restored by the evening of July 3.
West Penn Power: Less than 1,500 customers remain without power. The majority will be restored by midnight July 2, with a few isolated customers restored July 3.