FirstEnergy outage maps provide customer updates during severe weather

Akron, Ohio, April 23, 2012 — With heavy snow, rain and high winds expected to cause power interruptions in some areas served by FirstEnergy Corp.'s utilities, customers now can view timely, accurate outage information through the company's new online outage maps.

FirstEnergy's "24/7 Power Center" maps are accessible on desktops, smart phones and mobile devices. The user-friendly system features mapping technology to quickly search for power outages by state, county, community or zip code. The maps also include links that allow customers to report service interruptions.

The new interactive maps use color coding to provide a quick snapshot of the number of customers affected by power outages across FirstEnergy's Ohio, Pennsylvania, New Jersey, Maryland, New York and West Virginia service areas, and allow customers to easily zoom in to access local outage information from their utility. In addition to the maps, outage reports are also available in a table format that shows county- by-county totals.

During major storm events or other emergencies, the maps will feature a prominent alert with links to outage-related news, safety reminders, and other important information.

To make the 24/7 Power Center maps even more customer-friendly, additional enhancements are planned later this year, including more detailed estimated restoration times during large-scale weather events and the ability for customers to receive outage communications updates via text messaging and email.

The maps can be accessed from the FirstEnergy website and are also available from each of the 10 operating company websites.

Did You Like this Article? Get All the Energy Industry News Delivered to Your Inbox

Subscribe to an email newsletter today at no cost and receive the latest news and information.

 Subscribe Now

Whitepapers

Logistics Risk Management in the Transformer Industry

Transformers often are shipped thousands of miles, involving multiple handoffs,and more than a do...

Secrets of Barco UniSee Mount Revealed

Last year Barco introduced UniSee, a revolutionary large-scale visualization platform designed to...

The Time is Right for Optimum Reliability: Capital-Intensive Industries and Asset Performance Management

Imagine a plant that is no longer at risk of a random shutdown. Imagine not worrying about losing...

Going Digital: The New Normal in Oil & Gas

In this whitepaper you will learn how Keystone Engineering, ONGC, and Saipem are using software t...

Latest PennEnergy Jobs

PennEnergy Oil & Gas Jobs